Shipping Policy
Thank you for shopping at I-Maxx Shop. This Shipping Policy outlines the terms and conditions regarding the shipping of our products.
Order Processing Time
Orders are processed and shipped within 1-2 business days (Monday-Friday) after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
We offer various shipping options to meet your needs:
Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-3 business days.
Overnight Shipping: Delivery by the next business day.
Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.
Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Shipping Destinations
We currently ship to addresses within India and select international destinations. Please contact our customer service team if you are unsure whether we ship to your location.
Damaged or Lost Shipments
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.
If your shipment is lost, please contact us, and we will initiate an investigation with the carrier. We will work to resolve the issue as quickly as possible.
Address Changes
Please ensure your shipping address is correct at the time of order. If you need to make changes, contact us immediately. Once an order has been shipped, we cannot change the delivery address.